Bias Override: Overcoming
Barriers to Fair Housing helps real estate
professionals interrupt stereotypical thinking so they can avoid fair
housing
pitfalls and provide equal professional service to every customer or
client.
Participants will examine the history of bias in real estate, learn about
the
mind science of identity, study how implicit bias can result in fair
housing
violations, and engage in interactive exercises to enhance communication
skills and business relationships with clients of all backgrounds.
Learning Objectives
At the conclusion of the course, participants will be able to:
• Describe the history of bias and discrimination in real estate to
understand how neighborhoods became segregated and appreciate
the challenges many consumers still face because of their identities.
• Explain how implicit bias may result in violations of Fair Housing laws
and industry ethics.
• Identify interventions to prevent implicit bias, identity anxiety, and
stereotype threat from influencing behavior so that consumers are
treated with equal concern, respect, and fairness.
• Increase personal motivation to confront these phenomena in their
business and community.